Guest House Caretaker
[ Job Code: GCT]
Overview: As a Guest House Caretaker at Manipal Dot Net Private Limited, you will be responsible for ensuring the smooth operation and exceptional guest experience at our company-owned guest house. You will oversee all aspects of guest services, maintenance, and administration to maintain a welcoming and comfortable environment for our guests.
Job Responsibilities:
    1. Guest Services:
      • Welcome and assist guests during check-in and check-out procedures, providing a warm and friendly atmosphere.
      • Respond promptly and professionally to guest inquiries, requests, and concerns to ensure a high level of customer satisfaction.
    2. Housekeeping and Maintenance:
      • Coordinate cleaning schedules and ensure rooms and common areas are maintained to high standards of cleanliness and comfort.
      • Oversee maintenance and repairs, promptly addressing any issues to guarantee a safe and functional environment.
    3. Inventory and Supplies Management:
      • Manage inventory levels of guest supplies, linens, and amenities, ensuring they meet guest expectations and company standards.
      • Monitor and replenish supplies in a timely and cost-effective manner.
    4. Reservations and Bookings:
      • Handle guest reservations, ensuring accuracy in booking details and availability.
      • Maintain an organized booking system and communicate reservation information to relevant staff.
    5. Financial Management:
      • Assist in budget planning and monitor guest house expenses, ensuring cost-effective operations.
      • Process payments, invoices, and maintain accurate financial records.
    6. Compliance and Safety:
      • Ensure the guest house operates in compliance with local regulations and safety standards.
      • Implement and maintain emergency procedures and protocols.
    7. Vendor and Service Provider Management:
      • Establish and maintain relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions.

Desirable Skill Set:

    Personal Skills:

      • Previous experience in hospitality, guest services, or property management is preferred.
      • Strong interpersonal and communication skills.
      • Ability to handle multiple tasks and prioritize effectively.
      • Proficiency in using property management software and basic computer applications.
      • Knowledge of safety and compliance regulations in the hospitality industry.

      • Benefits:
      • Competitive salary and performance-based incentives.
      • Room and boarding on premises for self and family.
      • Health insurance.
      • Tuition reimbursement for children.
      • Retirement savings plans.
      • Opportunities for professional development and growth within the company.